Privacy Policy

Welcome to Yassmiin
We are committed to protecting your privacy and handling your personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase products, or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

Personal Details

  • Name
  • Email address
  • Phone number
  • Billing and shipping address

Order & Payment Information

  • Purchase history
  • Payment details processed through secure third-party payment providers

Device & Usage Information

  • IP address
  • Browser type
  • Device information
  • Website interaction data
  • Cookies and analytics data

Customer Support Information

  • Messages, inquiries, or feedback you send to us

2. How We Collect Information

We collect information when you:

  • Visit our website
  • Create an account
  • Place an order
  • Subscribe to newsletters or marketing communications
  • Contact customer support
  • Participate in promotions or surveys

We may also collect information automatically using cookies and similar technologies.

3. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Improve our website and services
  • Send order updates and service notifications
  • Send marketing communications (where permitted)
  • Prevent fraud and maintain website security
  • Comply with legal obligations

4. Marketing Communications

If you opt in to receive marketing communications, we may send promotional emails, product updates, and special offers.

You can unsubscribe at any time by:

  • Clicking the “unsubscribe” link in emails, or
  • Contacting us directly

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyse website traffic and performance
  • Deliver relevant advertising

You can manage or disable cookies through your browser settings.

6. Sharing of Information

We may share your information with trusted third parties, including:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting and technology providers
  • Marketing and analytics services
  • Professional advisers or legal authorities where required

We do not sell your personal information to third parties.

7. International Data Transfers

Some of our service providers may store or process data outside Australia.
Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with Australian privacy laws.

8. Data Security

We take reasonable measures to protect your personal information from:

  • Unauthorised access
  • Misuse
  • Loss
  • Disclosure
  • Alteration

However, no online transmission or storage system can be guaranteed to be completely secure.

9. Access & Correction

You may request access to the personal information we hold about you and request corrections if necessary.

To make a request, please contact us using the details below.

10. Retention of Information

We retain personal information only as long as necessary for:

  • Business operations
  • Legal and regulatory compliance
  • Resolving disputes
  • Enforcing agreements

11. Third-Party Services

Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of those third parties.

12. Children’s Privacy

Our services are not directed to children under the age of 18.
We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

14. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request.