Shipping Policy
Welcome to Yassmiin. We are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for important information regarding order processing, delivery timelines, and shipping terms.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email with tracking details.
Please note that during peak seasons, promotional events, or public holidays, processing times may be slightly delayed.
Domestic Shipping (Australia)
We offer shipping across Australia.
Estimated Delivery Times
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
Delivery times may vary depending on your location and courier delays beyond our control.
International Shipping
We currently offer international shipping to selected countries.
Estimated Delivery Times
- International Standard Shipping: 7–21 business days
International customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may occasionally offer free shipping promotions, which will be clearly displayed on our website.
Order Tracking
Once your order is dispatched, tracking information will be sent to your email address. Please allow up to 24 hours for tracking updates to appear.
Incorrect Shipping Information
Please ensure all shipping details are entered correctly at checkout. Yassmiin is not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error in your shipping information, please contact us as soon as possible before your order is dispatched.
Lost or Delayed Packages
While we work closely with our shipping partners to ensure timely delivery, delays may occasionally occur due to courier issues, weather conditions, or high shipping volumes.
If your package is significantly delayed or appears lost, please contact our support team and we will assist you in resolving the issue.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging so we can assist you promptly.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team through our website contact page or support email.